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| RealTimeQuery |
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RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers. RealTimeQuery can be configured to accept connections from guest users, registered users or both. The program can run in the background, accessible from the system tray and alerts you with sound and a pop-up window when a user calls you from your website. The integration process in your website is easy, just one line of code. It is possible to use several web interfaces in different pages of your website. RealTimeQuery shows you from which page your visitors connect to you. The web interface is very small in size, less than 14 Kb, and it loads quickly on your visitors' web browsers. The web interface is built in Flash, and this ensures that 98% of your visitors will not need to install any plug-ins to contact you. RealTimeQuery lets you configure how the web interface looks, matching the rest of your website. You can select, in an easy to use configuration dialog box, the size, colors and font used by the web interface. Each new connection opens a conversation window. You can handle multiple conversations at the same time, and all the conversation windows are integrated in the same application making them easy to handle. Also, you can organize the conversation windows in cascade, tile or distribute them freely. The program includes a tab that shows the active connections and lets you switch from one conversation to another. You can enable or disable your RealTimeQuery customer support system at the click of a button. The program includes an integrated FTP client that automatically uploads a JavaScript file to your web server enabling or disabling your online presence with total ease.
Price: Free Demo - Version: 2.0 - Platform(s): Windows - Updated: 18 January 2006
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| Audio video Staffonline live help and Live suppor |
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With StaffOnline , your online people are reachable in real time audio, video and chat with just a simple click. They can then provide an immediate answer to whatever the query! They will be able to offer much more interactive and assertive services, making your business more accessible and your website more human. And there is nothing to download. Just click and go!
Price: 99$/month - Version: V1.2 - Platform(s): Linux - Unix - Windows - Updated: 09 December 2005
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| Live Customer Service |
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Add live customer support for free to your website.
Price: Freeware - Platform(s): Linux - Updated: 03 November 2005
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| AIMpromote - Customer Acquisition Automation |
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Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary ? Instantly update forms on all sites with a single click ? Complete visitor tracking for every site ? Generate reports on a single site or for all sites cumulatively ? Automatically create perfectly optimized promotional sites... Detailed Reporting Features: ? Which campaigns are producing phone calls ? Which campaigns are producing feedback submissions ? How much revenue each campaign has produced ? Actual Return-on-Investment (ROI) for the campaign ? Number of leads closed ? Number of leads in-progress ? Number of possible sales lost ? Non-qualified leads handled... Also included are complete Customer Relationship Management features (CRM), automatic promotional website generation, data mining, and more. Sign up for a free 14 day full featured trial!
Price: $59.99 - Version: 1.9 - Platform(s): Linux - Updated: 13 September 2005
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| AIMpromote - Generate and Close More Leads |
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Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary ? Instantly update forms on all sites with a single click ? Complete visitor tracking for every site ? Generate reports on a single site or for all sites cumulatively ? Automatically create perfectly optimized promotional sites... Detailed Reporting Features: ? Which campaigns are producing phone calls ? Which campaigns are producing feedback submissions ? How much revenue each campaign has produced ? Actual Return-on-Investment (ROI) for the campaign ? Number of leads closed ? Number of leads in-progress ? Number of possible sales lost ? Non-qualified leads handled... Also included are complete Customer Relationship Management features (CRM), automatic promotional website generation, data mining, and more. Sign up for a free 14 day full featured trial!
Price: $59.99 - Version: 1.9 - Platform(s): Linux - Updated: 10 September 2005
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| Hosting Client Manager |
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The advantages of using vHCM over some of our competition such as ModernBill or ClientExec is that vHCM is completely web based through a third-party (Vertide) server, which means there's no need to download/install files, waste your own resources, or get lost in complex functionality. vHCM Features: - 100% Web Based - Low Monthly Rate (with no contract) - No resources wasted on your end - Keeps account status (suspended/active/etc) - Email Customers with sorted lists (eg. Email all suspended accounts) - Sort Customer Data by: acct. status, payment cycle, payment data, and more! - View reports on income, account types, preferred hosting packages/plans - Add unlimited plans/packages offered - Add unlimited payment methods accepted - Add unlimited customers and much, much more! View a live demo @ www.vertide.com!
Price: Only $4.99 a month! - Version: 1.0 - Platform(s): Linux - Unix - Windows - Updated: 26 July 2005
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| ProvideSupport.com: Customer Service Chat |
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Live Chat and Website Monitoring solution for customer support enabling online communication with your website visitors. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, create multiple departments, use canned answers, save chat sessions logs, view visitor's geo location, visited pages, IP address, referrer and more. Use web-based or Windows operator client. Customize the chat window with your company logo, system messages operator's photo.
Price: from $15 per month or $99 per year - Version: 3.2.4 - Platform(s): All platforms, no special requirements - Updated: 18 July 2005
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| Free LIve chat customer support |
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Live chat customer support software will help you to monitor the traffic of your site. You can easily chat with them and solve thier problem . By this way you can increase your site's performance and reliability. We are now giving the solution absolutely free. Just create a account from us. Download operator software , Generate tag ,place it in your site and use it. I hope we can give you the solution as a world class customer support software in absolutely free of price.
Price: Freeware - Version: 1.0 - Platform(s): Linux - Unix - Windows - Updated: 16 July 2005
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| eSuggestions - Free Online Suggestions Box |
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eSuggestions provides you with online suggestion boxes allowing your company to enhance it's customer-focused environment within minutes.
eSuggestions helps you save time and money by setting up on-demand suggestion boxes that are completely customizable to your needs.
Price: Free - Platform(s): All - Updated: 28 March 2005
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| Live Helper |
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Live Helper is a Windows compatible program that offers real time text and voice chat. Features real time spell check, visitor profile and info, real time chat monitoring, HTTP remote control, co-browse, ecommerce and traffic stats.
Price: from $25 - Version: 4.0 - Platform(s): Windows - Updated: 09 July 2004
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