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| Stardevelop Live Help |
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Stardevelop Live Help is multi-platform compatible. A customer support solution that provides a real time chat service for online customers, offering a wide range of functionality that includes; multiple chat requests and administrators, instant messenger like design, online/offline/pending user display and free lifetime upgrades.
Price: Commercial - Version: 1.2 - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| ClientExec |
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ClientExec is multi-platform compatible. ClientExec is a tool to help web hosts manage and support their clients efficiently. Unlike many client management packages, ClientExec does not try to be all things to all people; you are in control. We want it to be a natural addition to your business, a powerful tool you use, not get lost within. Top features include power customer management, recurring invoicing, ICQ event notification, integrated helpdesk and tons of 3rd party payment processor support.
Price: $99 - Version: 1.03 - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| Diversedev's Tech Support System |
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Diversedev's Tech Support System is multi-platform compatible. DDTSS is a ticket-based support system. When a customer requires technical assistance, they fill out a ticket which is then routed to the most appropriate tech (there a is a formula which calculates the most appropriate tech which factors in load, on/off duty, etc). Techs have a powerful backend which allows them to view ticket queues, respond, reopen and close tickets. www.izoweb.com is a client currently using this script.
Price: Free - Version: ? - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| Boldchat |
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Boldchat is Windows compatible. Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors. Free.
Price: Free - Version: 2.00 - Platform(s): Windows - Updated: 06 July 2004
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| 24x7live Help |
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24x7live Help is a multi-platform compatible live support system for providing live support services. It is done in PHP with a MySql Backend. You can create unlimited departments, have unlimited categories, transfer calls in realtime withing operators, generate HTML for placing on the remote web pages. View offline messages a lot of other features.
Price: 50 - Version: ? - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| Osticket |
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Osticket is Unix compatible. osTicket can manage emails from an email gateway via aliases, pop3 with crontab login, or manual pop3 login when admin is accessed. Users will received an autoresponce when they send emails or see ticket created info if using web-based form mail. They can also view ticket status online using their email/ticket# to login. Alot of built in security features and more.
Price: Free, GPL - Version: 1.1b - Platform(s): Unix - Updated: 06 July 2004
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| Livesys |
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Livesys is multi-platform compatible. LiveSys is an affordable live customer support solution that lets you be only a click away from your customers. With LiveSys you can make the most out of your web site by seeing client traffic and chat requests in real time. Because LiveSys is 100% completely browser based, you can outsource your support team to work from home, office, or anywhere in the world. We offer both a download and hosted version of LiveSys. All LiveSys versions come with a lifetime of unlimited upgrades.
Price: $14.99/$89.99 - Version: ? - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| Phpmydesk |
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Phpmydesk is multi-platform compatible. PhpMyDesk contains all the basic features as required by users... as it is written in PHP it is very easy to install....Please visit the project page for more details.
Price: Free(GPL) - Version: 1.0 - Platform(s): Unix/Linux/Windows - Updated: 06 July 2004
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| Cerberus Helpdesk |
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Cerberus Helpdesk is multi-platform compatible. Cerberus Helpdesk is an e-mail response system built to diminish the need for redundant, time-consuming human-interaction with your customers. The system is built to allow your support department to react quickly to inbound customer e-mail inquiries. Using Cerberus Helpdesk you can streamline the management of your customer support, billing issues, bug tracking, sales leads & more.
Price: 49-$199 - Version: 1.4.0 - Platform(s): Other - Updated: 06 July 2004
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| Phptickets |
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Phptickets is Unix compatible. This scrips allows you to manage support / sales tickets easily. Keep track of conversations, and answer your customer in order of priority. Require mySQL, PHP4 and a POP server.
Price: Free (GPL) - Version: ? - Platform(s): Unix - Updated: 06 July 2004
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