OTRS CGI and Perl Customer Suppor

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Scripts / CGI and Perl / Customer Suppor

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OTRS

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!

Author:	http://otrs.org/
Price:	GNU
Version:	1.1.3
Platform(s):	Unix, Linux, Win NT/2000/XP

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OTRS

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