Polar Help Desk for .NET ASP.NET Customer Support
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Scripts / ASP.NET / Customer Support
Visitors rating: 3.03.03.0

Polar Help Desk for .NET
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.

Key advantages

  • Full source code available
  • Built on a reliable and scalable architecture
  • Easily deployed and configured
  • Extremely short training period enabling seamless introduction of new support staff
  • Flexible licensing and pricing models
  • Simple purchasing procedure

Your benefits

  • Incorporate proven Incident Management process based on ITIL and best practices procedures
  • Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
  • Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
  • Decrease operational support costs by leveraging incident duplications and repetitive service procedures
  • Aligns incident management with your business requirements
  • Communication with your customers becomes measurable
  • Solve the spam problem by transferring your communication from email to service desk
  • Improve customer satisfaction - the customer is being informed about each change of the incident status
  • Increase support staff awareness of both customer expectations and IT service management objectives


Price: 200$ per named license, 250$ per concurrent license
Version: 4.1.5.29
Platform(s): Windows
Rate It! Number of Votes: 2
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