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| Livegrab! Live Support System |
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Livegrab! is the most comprehensively full featured live support tool. It has all the tools you would need to support your existing and new customers. With the widest range of licensing options available, Livegrab! is also the cheapest in its catagory in the market currently.
Price: $169 - Version: 1.0 - Platform(s): Windows - Updated: 22 January 2005
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| Cute Chat |
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Cute Chat is a full-featured ASP.NET chat program. It's a fast, easy and affordable way to host and manage real-time communication. Cute Chat allows you to organize chat-events, collaborative work sessions or online meetings. Cute chat support feature ( ) also allows you provide real-time customer support and visitor communication directly on your site. Cute Chat can either operate as a standalone system or be incorporated into an existing ASP.NET portal/forums. It's most-customizable to admin and end-user. Easy to install! Even if you haven't any experience in ASP.NET, with the help of Cute Chat Configuration wizard, you can install Cute Chat in minutes! No page refreshes No additional software is needed -- No special plug-ins, Java Applets, DLL's or ActiveX Controls needed to be installed to be installed by your users. Multi-room capability -- Users can enter more than one room to chat with other users. Full Integration with an existing user profiles database -- Developers can easily integrate with any membership database (e.g. portal or forums database) so users can chat with their existing screen names and profiles. No need to recreate everything you already have in place. Direct Log In Mechanism -- More than integration, easy integration feature offer you an interface to allow users auto-login chat room without entering username and password again once they've logged in your portal or forum. High reliability, scalability and high load support -- With a fully multi-threaded communications engine, can support hundreds of web chat rooms and thousands of visitors without any degradation in response time. Compelling end-user experience -- has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image , sound effects, user selected fonts, text and avatar icons, and more. Multi-language support -- Localization can be set with a simple property. You can even create your own
Price: 199 - Version: 1.1 - Platform(s): Windows - Updated: 28 December 2004
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| Polar Help Desk for .NET |
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Price: 200$ per named license, 250$ per concurrent license - Version: 4.1.5.29 - Platform(s): Windows - Updated: 07 April 2006
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| Service Manager |
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A complete description of features for Service Manager release v2.1 is currently being compiled. In short the list of features includes:
- Employee Management
- Customer Management
- Support Ticket Center
- Messaging Center
Price: $999.95/$99.95 - Version: 2.1 - Platform(s): .NET - Updated: 28 May 2004
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